Medway Oil Products & Services

Safety and Consumer Information

If your oil burner fails to operate:

Be sure that the oil burner switch is on.

Thermostat should be set above the room temperature.

Make sure that there is oil in the tank.

Check for a blown or loose electric fuse or tripped breaker.

Press button on stack control box ONCE ONLY.

If burner still fails to operate - call for service 1-800-649-5949

Some helpful facts:

Heating oil can be bought in a variety of manners:

Contract - By this method the dealer agrees to maintain a constant supply of oil to your home, and typically maintains your furnance. The price charged is slightly higher, but delivery is guaranteed when the oil is needed, and your furnace is checked for safety and fuel efficiency. Essentially, for a price, the dealer is taking the risk off your hands.

Spot Sale - The spot sale is a one time transaction. The price is often lower than a contract sale, but there is no guarantee the dealer will have oil when you need it. Essentially, here you are assuming the risk, and consequently getting a lower price. The furnace is not inspected, and there is no guarantee that deliveries or repairs will be made in an emergency.

Automatic Delivery - This resembles contract buying except that the fuel is delivered to your house automatically. Again, you pay a slightly higher price, but are taking less of a risk.

Beware of come-on offers and "bait and switch" tactics and pricing by unscrupulous dealers. Only order oil from established, reputable dealers.

Call Today 1-800-649-5949